Business ethics guidelines – An Ethical Action test of strategic thinking business Coach


Each of us is responsible for our own actions. Although in today’s business world, I imagine many skeptics would take exception to that statement because it is proof that people are not held accountable for their actions, even when they are unethical. And even more disturbing, some are even rewarded for unethical actions. Each of us makes a choice to act ethically or act unethically.

It is important that we know what is ethical and what is unethical. But, more challenging and difficult than knowing what is moral, is to know what is right and then do what is right. Always do the right thing is necessary for long term success in your business and personal life. So what advice and guidance are available to check whether the action just before the implementation of the decision to deal with? Well, strategic thinking business coach has a set of questions to provide advice to your moral decisions and actions.

My advice to strategic thinking business coach is to ask the following ten (10) questions about the action and the idea that you are contemplating. And if you can not answer yes to any of these questions, then you have to develop alternate technology or seek advice and counsel from others.

+ Does the idea or action, in accordance with your core values ​​and guiding principles of your business life and private life?

+ Does the idea or action legal?

+ Will the idea or action to be fair to all concerned?

+ Will the idea or action past the Golden Rule test (Do the second Test)?

+ Would idea or action stand up to critical public review if brought out into the open?

+ will cost an idea or action exceed the costs?

+ Does the idea or action in accordance with the business or the rules and regulations of the Agency?

+ Will you feel comfortable without feeling guilty if you follow through on the idea or action?

+ Does the idea or action meet the goals and objectives?

+ Would the most ethical person I know to follow the idea or action?

These are very practical and useful questions to test ideas and actions. You may have other questions and add them to the list. If you use these questions to test ideas and actions and remember to work ethically required in all you do, you will greatly increase your chances of being highly ethical and successful.

If you would like to learn more about the importance of ethics in your business and how to foster an environment of ethical behavior, please contact Glenn Ebersole today through his website at http: // or email


Recent changes in the Corporate Business Ethics


If you look at the Big Business as a consumer you will find some important changes in the sense of business ethics. Banks have to defend themselves from a class action lawsuit because of unethical practices in charging ridiculous fees for everything from withdrawing money to close all your accounts. Banks are considered to be very ethical because fudiciary nature of the business, yet here are being sued for exactly the opposite. Cell phone service providers, cable providers and a host of other big national brand companies have slowly changed the face of the company by hiding behind large complex contracts the consumer signals in order to get basic services. The agreements are the fees that are never discussed and are simply hidden in the legalese of the contract. If the price is quoted as $ 40 / month end user is usually surprised to find in the bill an additional $ 20 to $ 40 per additional charges.

Over the past 20 years this creep of hidden fees has been adopted by most of the end users as the price of doing business. Only the lack of competition due to mergers and acquisitions, these companies have been able to keep their customers. It has been a remarkable lack of backlash against these companies and neferious ways of doing business until recently. Companies have increased their return on investment (ROI) for trickery rather than actual business growth. But applying the fee is an acceptable way to increase revenue for the company, the way in which they do it prudent to say the least. A charge that is never discussed or clearly written is hardly good business.

If you have or are planning to do business, do the right thing and get customer loyalty and trust by making additional charges clear and open in all discussions and agreements. If you are hiding behind the large contracts that include charges and way of doing business that you can be legally right, but you will also make your customers wrong. In fact, since banks can now attest, you can not even be legally right and end up in litigation for years that could possibly end business.


What is Business Ethics?


The word “ethics” comes from the Greek word “ethos” means conduct, practices or character. Ethics deals with the implementation of concepts such as responsibility, right and wrong and moral ideals practical application of human activities. Ethical analysis discusses the limitations of moral rules and provisions and the consequences of actions. The output of such analysis, the decision on principles and protocols, development of individual and group responsibility and Verification of the implementation of this framework. Individual countries, cultures and business organizations will determine the different standards of ethical behavior. Individual organizations need to determine and develop ethical policies and the extent of such a strategy may include the following:

1. criminal behavior and the need to work within the legal framework. The strategy may include awareness training for individuals and groups so that employees understand the legal constraints on business and the responsibility this places on individuals;

2. human values ​​and personal behavior. Ethical policy needs to define the orientation and human resources level how people are expected to behave both within the company and also in their dealings with suppliers, customers and competitors and the development of business relationships

3. behavior in business. Ethical policy should address how all business activities are undertaken, monitored and verified to ensure that they comply with the legal guidelines and codes of conduct. Ethical policies should also review the potential risks of ethical business and how they can be mitigated.

So what is the ethical policy of the institution and it stand up to scrutiny?


When Business reciprocity is appropriate and when it is not


Certain types of reciprocity are appropriate; others are not in business. This article discusses three types of reciprocity -gifts, bribes or kickbacks -. And how to distinguish between them

One type of business reciprocity that would be ethical and appropriate is a gift, that is something that is given without any hope that you or your company wants to do something for that instead . Such a gift would generally be something small force, designed to create a warm, positive feelings and gratitude of people, or it could be given in the spirit of friendship and continue to have a good relationship. For example, some common gifts that would be ethical and appropriate is to give a bottle of wine, flowers, picture frames, small memento of some activities, calendar, poster, or any number of small embossed gifts available through the advertising specialty houses that can be personalize gift with the name of the recipient. As an example of this general acceptance of such small gifts, a number of these premium services are accepted in industry. Some owners are even in the direction of the local Chamber of Commerce, which shows that there is strong support for such a premium gift giving approved, ethical form of work. Some members of the Chamber also provide prizes for raffles, which are designed to get recognition for the company, but there are no strings attached for whoever wins the prize. As manager of the company, you might moral offer such a prize.

However, it would not be ethical to offer a bribe or kickback. A bribe is a gift or cash of value to influence someone to do something, but kickback is a gift or a cash payment of value paid by the exchange. The difference between giving a gift and a bribe is a bribe is large enough to influence someone to do something or not do something, but kickback paid for it, but there is no such expectation with the administration. For example, a bribe may be in the form of expensive free trip to the destination of a hotel or resort instead to promote a hotel or resort, but kickback could provide for free travel by the contract. Often hotels or resorts offer free travel to reporters on the meeting planners and travel agents to promote their hotel or resort, but it is ethical if there is no hope that reporters have to write a favorable article, the meeting planners to book meeting where, or to travel agencies have to pay their hotel or resort rather than another hotel or resort that would be a better deal. However, it is morally if journalists, meeting planners, travel agents or make a voluntary decision after the trip about what they want to do based on what is best for their readers or customers.

key difference marking the line between what is moral and not moral is the size of the object offered as a gift and hope that someone will act in response to receiving it or get it in the future to benefit the giver of the object of the way that they wouldn ‘t a work but to get a gift. This effect would be even greater moral turpitude if it leads the recipient to act in a way that is detrimental to others, such as offering inferior services or more expensive one because of receiving a gift. Worse fraction was offering a product or service that is harmful, such as sending travelers on a journey with a wholesaler that has inexperienced guides resulting in the death or injury of some participants.


Machiavelli – The Prince – Business Ethics


Machiavelli said that “The first inspection of one form of the prince, and his understanding, is by observing the men he has around him, and when they are able and faithful he may always be considered wise.”

Similarly, the selection of employees in the modern organization is important as they are the most valuable asset of the organization. Machiavelli proposed that they should hire who believe in grandness of the project and the greatness of the leader rather than to focus on other aspects such as money and reputation (Knowledge @ Wharton, 2003). As it is people looking for money and reputation will leave as soon as they will get better elsewhere.

Second, all employees and individuals should be armed and power prince will significantly increase their number. This can be easily translated to provide more opportunities for workers in the workplace. This will not only prepare them for larger projects but also improve their loyalty to the organization.

End medication

The word “Machiavellian” in English is now commonly referred to as “political doctrine of Machiavelli: any means (however unscrupulous) can use a ruler to create and maintain Autocratic his government. The book time and time again mentions that it is prudent for the prince to use cunning and necessary evil activities, either at the initiative of fear among his opponents or to protect his kingdom.

philosophy today is as outdated today as and the media plays a growing role in public life and people have zero tolerance for unscrupulousness. Even in the business world something unethical is looked down and there are strict rules against it.

Time and time again we have witnessed how the company Guide to unscrupulous methods to medication is punished not only with the government but also by the stakeholders. Nike has seen customer protests and product boycott against employment of child labor in its factories vendors in South Asia. Wal-Mart is criticized for failing to allow its employees to form a union and making illegal workers clean stores to reduce costs.

biggest all is harsher punishment CEO of Enron and WorldCom who were found guilty of manipulating accounting and fattening profits.


Ethics in Business Brokers


If you are in the market to buy or sell a company and have made the decision to work with a professional business broker Industry, please use caution that you deal with.

Unfortunately, not all “experts” in the industry adhere to a strict code of ethics or have the highest professional integrity, as they should. This article will explore some of the more common things to consider and look out for when working with a company or a securities professional.

What is their reputation as the industry?

Is the company you are considering working with have a good reputation in the industry? They are considered honest and ethical with their peers? Be wary of dealing with a company who espouse themselves to be moral experts in business Brokerage Industry when, in fact, a quick survey of industry peers would suggest otherwise.

As with most things, it is easy to present himself as a leader, a moral institution. As a potential customer, please make sure this is really true and if it is also recognized by the wider profession.

Have they crossed any ethical boundaries?

Before you commit to a deal with a company, ask around. They have crossed any ethical lines that they should not have? Have they truly put their customers first? Do they adhere strictly to the Real Estate & Business Brokers Act ethics?

Before you sign on the dotted line to work with the company, brokerage firm or professional, make sure that they put ethics first and foremost.

Growing industry can attract unsavory “experts”

industry is growing in Canada and it can attract unsavory business brokerage “experts” to the industry. In the area of ​​commercial mediation is considered “growth” area. The number of ‘baby boomers’ retiring the next 10 years will cause a rise in demand for business brokerage services. Boomers who own businesses in southern Ontario may want to retire and sell the business and boomers who are in the corporate world decided it’s time for a new challenge and want to buy a small business. The point is that there may be players attracted to this industry only see dollar signs associated with such growth and are willing to put ethical behavior towards customers and industry colleagues aside for.

As a consumer, please be vigilant to protect your interests and please, only work with business brokerage professional who has a good reputation and if it “right.” Usually, if the business does not feel right or if something “professional” or business seems ill hunch is probably right that you find another business server to work with.

buying or selling a business can be a convoluted process. The decision to work with business brokerage professional is a wise one. The vast, vast majority of experts in this field are ethical and do not cross ethical boundaries. The point to remember is to be careful because, as in all industries, it may be a few ‘bad apples “who spoil it for everyone.


Business Ethics and Promotional Items


A popular way to get your business on the business to business situation is the giving of promotional items as corporate gifts. This is done to varying degrees by all sorts of different companies, from handing out branded pens and mouse mats to all employees at a seminar to choose a very special and expensive personal gifts to present the VIP you want to choose offer.

These methods are very effective. If the brand is dotted around the office on different mugs people, desk calendars, stationery and so on, it will definitely stick in the minds of employees working there, some or all of the effects of the products and services that the company uses. By choosing Killer gift for an important executive, you have to show not only that business has gone to some trouble to understand their tastes, but that you value their custom enough to sometimes make a significant outlay of bespoke products just to impress them.

Of course, it is not as simple as that. To avoid undesirable scenario where contracts are simply given to the vendor who spends the most money fun and pampering decision makers, many companies have policies about what can be accepted, both in terms of corporate hospitality and in terms of promotional items.

These rules can be from very mild (staff can accept anything but to describe it as over a certain value), the direction in which the only gifts under a certain, sometimes very nominal, are acceptable without violating the policy. This generally makes standard promotional merchandise fare trademark office accessories giveaway acceptable, but attempts to wow CEOs with custom promotional items as well as some specially engraved wine glasses and they have to turn down a gift or risk losing their job. Some companies, including several large well-known brands, with a strict “no gifts” policy, where it is considered unethical to even accept a cup of coffee bought for you with potential or current supplier.

Make sure you are aware of the corporate gifts business policies you want to deal with, so there is no unpleasantness or money wasted if it turns out that they prohibit promotional items assessing gifts . You can often find this information on their website, or in materials sent to you when you expressed an interest to bid for their custom. If not, you can always ask someone there -. It shows that you take the business seriously and so will not cause offense


How to Manage Crisis moral


Most people experience pressure to achieve goals; and other people respond differently. Some may even resort to unethical behavior over time, is likely to affect both the individual and organization adversely. Therefore, you may have a moral crisis to deal with. Because most organizations approach protocol is usually driven crisis is right to be prepared for such an event. Here are some important points …

1. Follow established governance.

to put a positive spin on a negative situation, moral crisis within the company provides an excellent opportunity to demonstrate managerial ability. Ensure that you:

o law immediately. Management is all about action and implementation-get it done. While staff under pressure can not fully comprehend the consequences of inappropriate and hasty action, inaction on your part can never result in relation to the behavior of the violation code organization for ethical behavior.

o Provide support. You need to be sensitive to the needs of individuals, and to shape, direct, and focus on them for the benefit of the group as a whole.

o show leadership. Exemplary behavior will prove to be moral is to focus on the cultural business objectives and goals.

2. Keep crisis in context.

Ethical issues are an ongoing struggle for the struggle for organizations everywhere. First, in the crisis, to ensure that the event is a real moral crisis. A perceived crisis could involve solving conflicts, clarify ambiguities, dealing with stress, or control problems associated with the ongoing changes. Genuine ethical crises are typically associated with long stressful ethical predicaments-too-good-to-be-missed opportunity, super align goals and other adrenaline-raising activities or ambiguous situations such as indiscriminate use of sick leave or disregard the management to ensure safety workplace. Addressing the ethical issues arising from this situation is a real challenge.

3. The system to deal with crises.

Bring a group within the organization responsible for dealing with ethical crises. This ethics committee, representing all groups within the organization, is a much better option than having one trying to deal with such issues. Committee structure would also allow staff to raise concerns without fear of recrimination.

4. Draw the right picture.

An ethics committee must first establish the facts that lead to a clear understanding of the situation. Some of the questions considered at this stage would include:

o we have a problem-a real crisis?

o What is the problem?

o What are the data available?

o What has caused this situation to arise?

o Who are the stakeholders?

o What options are available to us to deal with the problem?

5. The organizational perspective.

of whom ethical organization or rules of ethical conduct have been breached. The ability to take this action shows the importance of ensuring that the code organization of ethical behavior is a practical document. Having made clear the position of the Agency, the Commission needs to ask the following questions:

o Is additional information required before a decision can be made on certain behavior?

o What would happen if we did nothing?

o Are loyalty that may be at risk?

o Are there others who need to be involved in making the decision to work?

6. Deliberate before making a decision.

decisions on ethical issues should not be like a knee-jerk reaction. You could, for example, consider applying the worst as a tool to help the committee choose between competing options. The committee could ask whether the report of the crisis was likely to be listed on the cover of the main local newspaper. If so, what would the public response be? Any action that should apply? When the issue broader community concerns have been addressed, to these questions:

o problem should be discussed with the relevant parties before making a decision?

o How sensitive should the situation be treated to prevent or minimize damage stakeholders but at the same time the sole force organization and establish a workable and acceptable situation?

o Is the Commission certain that the adoption will be valid in the long term?

o How can we ensure that such a situation will not come back?

7. Implement action.

When a decision has been taken, the Committee shall establish, implement and monitor action including information on how to inform all those who need to know the outcome of the investigation. This list could be the boss, a table, some or all employees, affected families and the wider community.


Ethics – Ethics Crisis In Business at Rice


Business ethics – blah, blah, blah. There is no such thing. There are only ethics. They stem from values, attitudes and beliefs. Since people make up companies and organizations, it is their values, attitudes and beliefs that get brought in this environment. How they match up is a measure of performance.

The 2007 National Business Ethics Survey was released last month and guess what? They are Baaaaaack! Problems are over and the pre-Enron levels. Research reports that only 9% of companies in the United States have strong ethical culture. Is yours one of them? Over 50% of employees surveyed said they saw ethical misconduct of any kind, and were afraid to report it for fear of retaliation or that reporting would not cause any structural changes.

What has failed in the past?

  • Hotlines – they do not. If employees want to report abuse, they prefer to do it to someone they know and feel comfortable around. The challenge? What if the person they are comfortable with is involved in the offense?
  • or conducting business that are not congruent with the values ​​creates conflict and includes ethical decision making on the part of employees. Do what is right or what will generate revenue and profits?
  • Heavy handed ethics penalties. The “off with your head” mentality is not conducive individuals who want to do the right thing. The plan is based on fear.
  • create value, to send them into the break room or on your website and sales system called moral values-based business.

Creating a culture that is moral or based should not be treated as a single event. This will involve taking a consultant to come in and conduct an initial assessment to determine the cultural climate. This will also include a series of training conducted seminars, workshops, conference calls and other means of leadership, staff and employees. Provides clear objectives, functions and values ​​will be established with responsibility for both the consultant and the company in order to achieve the desired result.

What will work?

  • establish clear values ​​and organizational code of conduct.
  • Interpreting the values ​​for employees.
  • values ​​you wages are behaviors you can expect.
  • Hire, promote and develop a succession plan that is consistent with the company’s values.
  • Show employees that report is important and provide many safe havens for reports.

Now is the time to start coming true competitive company in the marketplace. How much is this costing your business in terms of lost employees, lost sales, can manufacturing, employee conflicts, reduced communication and a myriad of other areas with financial implications?


Business Ethics in Islam



One can earn money in two ways; one is agriculture and the other companies. If the company is not made in accordance with ethics will always be inflation and shortages of goods. As it can be seen in the case of many commodities like wheat, sugar etc. It is because of the stocking, speculation and selfishness of some businessmen. The government has also become a trader itself, but has stopped Sharia Islamic government out of business.

As it can be seen that the business is an important part of life, the Prophet Muhammad (PBUH) said: “People get 9/10 bread for their business.” Islam explains the concept of just trade by saying ethics. If business or other thing is done against morality and religion, this will lead to bad on the day of resurrection. Also by law, the guilty of illegal business would not end anywhere. Islam emphasizes the importance of business ethics lot. Allah says in the Qur’an, “they say to buy is also interested but Allah has described the purchase as permissible and interest as forbidden.” And “When you buy or sell then do some witnesses of it.” The Holy Prophet Muhammad (PBUH) said, “If the store was not there it would become a burden to others.” He also said that “A trader is the patron of average daily bread and fed the dignity of oneself and others.” The Holy Prophet Muhammad (PBUH) urged trust worthy merchants in these words, “A reliable and honest merchant should be with the prophets and truthful and the martyrs and the righteous.” “God shows mercy to a person who is well when he sells, when he buys and when he makes a claim” The Prophet emphasized truthfulness and justice businessman lot. He said, “Truly, traders rise sinners on the day of resurrection, but he who fears God and is good, and speaks the truth.”

Business and ethics

As Muslims, we must follow the Code of Conduct, not only in business but also in all aspects of life. Both business and ethics are interrelated. There is reference to this in the Qur’an, “for you in the Messenger of Allah is a fine example to follow.” Allah Almighty says: “For Mady people (we sent) Shu’aib, one of their brothers, he said:” My people Worship Allah, you have no other God but God and do not give short measure or weight! … I see you in prosperity, but I fear for you the punishment today as a compass (you) all the rounds and my people give just measure and weight, nor keep from people, which must:.! do not commit evil in the land with intent to do mischief. It is made up Allah is best for you, if you (but) believed! But I am not set over you to keep watch! “

Prophet Muhammad was chosen by God to be the last prophet and his messenger at the age of 40. Before that he was very much involved in the business. He and his wife Khadija were both traders. It is reported that he traveled to Syria, Yemen, Bahrain, and many other places in Arabia for business. Some historians have also pointed out that he traveled probably to Iraq and Ethiopia. From a young age he was involved in business. He had a good reputation as a hardworking, honest, truthful, and a very successful businessman.

Fair business relations

Holy Quran and Prophet Mohammad (PBUH) have made it clear that a Muslim must be honest and upright in his business and policy deal. Also true Muslim should keep their word and fulfill their promises, avoid fraud and avoid fraud and perfidy, not encroach on the rights of others, nor engage in unlawful proceedings. Also good Muslim not bear false witness, and abstains from illegally received funds from usury and graft. According to Islam who is not free from these vices, is not a true believer but Renegade worthless transgressor.

And the Quran is rich with verses that confirm this. Allah says in the Quran, “Eat not up assets unjustly and dishonestly each other.”

Allah forbids all unclean and corrupt means of making money, such as unfair trade, gambling and bribery. And the Holy Quran has explained and described the practice in many verses of his. He says, “Woe to those that deal in fraud, – those who, when they have to receive Measure from men, exact full measure, but when they have to give by measure or weight to men, give less than due, they do. do not think they will be asked Mighty day when (all) mankind stand before the Lord of lords. “

Another example can be found in the coming verse, where Allah urges Muslims to be very specific about trust their rights and the rights of others. “Allah invites you to make back your confidence, that they are due.”

Major principles of fair activity

According to Islam, the following points must be avoided to start fair trade.

1. No fraud or deceit, the Prophet (PBUH) is reported to have said, “When the sale is held, say, there’s no cheat”

2. Sellers must avoid making too many oaths when selling products. The Prophet (PBUH) is reported to have said, “Be careful of excessive oaths in a sale. Though it finds markets, it reduces a lot.”

3. Agreement is needed. The Prophet (PBUH) is reported to have said, “The sale is completed when the two involved depart with mutual agreement.”

4. Be strict in terms of weight and dimensions. The Prophet (PBUH) said: “When people cheat in weight and measures, provision of cut off from them.” He said the owners of measures and weights, “You have been entrusted with the affairs over which some nations before you did.”

5. The Prophet (PBUH) forbade monopoly. “He monopolizes is a sinner.”

6. Free enterprise, the price of commodities should not be fixed unless there is a situation of crisis or extreme necessity.

7. Hoarding merchandise to increase prices is prohibited.

8. Trading in the forbidden (Haram) items, such as intoxicants is prohibited.

Fraud and dishonesty in business

Prophet Muhammad (PBUH) has stressed the importance of honesty in most of his sermons and said, “Remember, there is no faith in him is not reliable ,. there is no place for him in the belief that cares not pledged his word or promise He (PBUH) also said, “The signs of a hypocrite are three, when he speaks, he is false, as he promises, not him; and when he is trusted, he plays false. “

condemn those who cheat in business Prophet Mohammad (PBUH) has said:” Whoever cheats is not of us. Speaking and fraud are things that lead one to hell. “

When Muhammad (PBUH) was the heap of grain on the market Madinah and put her hand. His fingers felt damp. On being asked, the trader said that rain had fallen on it. The Prophet (PBUH) observed:” Why did not you then keep (wet section) it on dry grain, so that people can see it? He who deceives is not one of us. “

Thus, traders who deceive by showing customers a false sample or by concealing the defects in the products they are selling are not true Muslims in the court of Allah the Prophet (PBUH) and they are going to end in hell.

Prophet Muhammad (PBUH) said, “The seller must provide the buyer defects, if any, in the quality of the article offered for sale. Should this not be, the seller will be permanently caught in the wrath of Allah. “

In short, all kinds of fraud and dishonesty in business is prohibited in Islam. The Holy Prophet has expressed strong dislike him for those who do.

Bribery in business

Fines and usury, however, could be pursued by mutual consent and agreement, are absolutely prohibited and forbidden. Those who are guilty of them have been condemned Allah and Prophet (PBUH). Prophet Muhammad (PBUH) said, “The curse of Allah upon him, that offers loans at usurious terms, and him who receives, and those who are witness to it, and the writer who wrote the piece in place. “

Prophet Muhammad (PBUH) said,” If you made a suggestion for all the just way and happy party gave him something as a gift (in return for it) and he took it, he committed a serious mistake ( which means that it, too, is a form of bribery). “

usurpation of another’s property by force or fraud or dishonest litigation is even worse. Prophet Muhammad (PBUH) made it clear, as he says,” Who occupies the land of another unjustly will be sunk into the ground with plot the Doomsday until he reaches the lowest layer of the earth. “And” He who buys property Muslim unjustly by taking a false oath (formerly officer) is debarred Allah from entering Paradise and hell fire is made inevitable for him. “Prophet Muhammad ( PBUH) again, is said to have warned a man who was very fond of entering into litigation with one of these strong words, “Remember, the person who will get another person’s property by swearing a false oath appears that leprosy before Allah (on the Day of Judgment). “

And again he (PBUH) said:” He who laid claim to anything that was not is not of us. “